I had some issues with my credit card and I immediately received a call from the Moab Adventure Center and they helped me complete the reservation. They were great. The guides on all our trips (Colorado River AM Half Day Rafting, Arches Fiery Furnace Hike, and the Hummer Sunset Safari) were great. All were very friendly and informative. The associates at the counter when we arrived at the center were also very helpful and quick to get you all signed in. We will definitely recommend your trips to friends and family venturing to Moab.